1
Stain Identification and Testing
Every stain is different, so we start by identifying what caused it and testing your carpet fibres for colourfastness. This tells us which treatment will lift the mark without damaging the pile or fading the colour, giving us the safest and most effective starting point.
2
Targeted Spot Treatment
We apply specialist solutions matched to each spill type, whether it's tannin-based coffee, protein-based food, or oily residue. The product is worked gently into the affected area and given time to break down the stain, lifting it from deep within the fibres rather than just the surface.
3
Rinse and Neutralise
Once the stain has lifted, we thoroughly rinse the area to remove all product residue and neutralise the fibres. This step matters because leftover cleaning agents attract dirt and cause the spot to reappear, so a proper rinse keeps the carpet looking clean and refreshed for longer.
1
Stain Identification and Testing
Every stain is different, so we start by identifying what caused it and testing your carpet fibres for colourfastness. This tells us which treatment will lift the mark without damaging the pile or fading the colour, giving us the safest and most effective starting point.
2
Targeted Spot Treatment
We apply specialist solutions matched to each spill type, whether it's tannin-based coffee, protein-based food, or oily residue. The product is worked gently into the affected area and given time to break down the stain, lifting it from deep within the fibres rather than just the surface.
3
Rinse and Neutralise
Once the stain has lifted, we thoroughly rinse the area to remove all product residue and neutralise the fibres. This step matters because leftover cleaning agents attract dirt and cause the spot to reappear, so a proper rinse keeps the carpet looking clean and refreshed for longer.